Terms & Conditions

These Terms & Conditions govern your access to and use of the Genetek website, products, content, and services. By using this website or placing an order, you agree to be bound by these terms.

Eligibility

By accessing this website or purchasing from Genetek, you confirm that you are at least 21 years of age and legally permitted to purchase research-use products in your jurisdiction.

Research Use Only Agreement

You agree that all products purchased from Genetek will be used only for lawful research, laboratory, or analytical purposes. You agree not to use, resell, relabel, distribute, or handle products in any way that violates applicable laws, regulations, or these terms.

No Medical Advice

Content on this website is provided for informational and product-identification purposes only. Genetek does not provide medical advice, dosage guidance, treatment recommendations, or instructions for human or animal use.

Product Information

We aim to provide accurate product descriptions, images, pricing, and availability. However, errors may occur. Genetek reserves the right to correct errors, update product information, cancel orders, or refuse service at our discretion.

Orders and Acceptance

Placing an order does not guarantee acceptance. Genetek may review, hold, cancel, or refuse any order if we believe the order violates our policies, presents compliance concerns, contains incorrect information, or cannot be fulfilled.

Customer Responsibility

• You are responsible for understanding and following all applicable laws and regulations in your location.
• You are responsible for ensuring products are handled only by qualified individuals in appropriate research settings.
• You are responsible for providing accurate billing, shipping, and contact information.
• You agree not to make false claims, misuse products, or attempt unauthorized resale.

Pricing and Availability

Product prices, availability, and promotions may change without notice. We reserve the right to correct pricing errors and update product listings at any time.

Shipping

Shipping timelines are estimates only and are not guaranteed. Genetek is not responsible for delays caused by carriers, incorrect addresses, weather, customs, regulatory holds, or circumstances beyond our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Due to the nature of research-use products, certain items may not be eligible for return once shipped, opened, used, or handled.

Limitation of Liability

To the fullest extent permitted by law, Genetek shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from use of this website, products, or services.

Website Use

You agree not to misuse the website, interfere with security features, attempt unauthorized access, copy content without permission, or use the website for unlawful activity.

Changes to Terms

Genetek may update these Terms & Conditions at any time. Continued use of the website after changes are posted means you accept the updated terms.